Academic Technologies Web Liaison
The Academic Technologies Web Liaison serves as a key resource for faculty, providing easy access to critical tools, resources, and support for educational technology platforms. I manage all of the pages for Fordham IT: Academic Technologies which includes about 100 pages of content for Educational Technologies, Computer Labs and Training, Research Computing, Learning Innovation Technology Environment (LITE), Blackboard, and the Fordham AI website. This role involves sharing essential information, including instructional materials, guides, video recordings, and policy documents. It also facilitates the distribution of updates on workshops, events, and professional development opportunities related to academic technologies, ensuring faculty are well-equipped to leverage the latest tools for enhancing teaching and learning.
Blackboard Learning Management System Administrator
As a Blackboard Learning Management System (LMS) Administrator, I am responsible for managing, configuring, and maintaining the Blackboard platform to ensure it runs efficiently and supports the institution's teaching and learning needs. My role involves managing user accounts, setting up courses, troubleshooting issues, and integrating third-party tools. I collaborate with faculty, staff, and IT teams to ensure seamless user experiences, provide technical support, and implement best practices for course delivery, accessibility, and data security. Additionally, I monitor system performance, coordinate training sessions, and ensure compliance with institutional and industry standards.
Blackboard & Service Desk Monthly Reporting
I initiated and lead the development and organization of monthly reporting meetings between Blackboard and Service Desk teams to review performance metrics, user engagement, and support trends. This initiative helps identify opportunities for improvement, streamline support processes, and foster collaboration to enhance the overall Blackboard user experience.
- Lead monthly reporting meetings that bring together key stakeholders from the educational institution and the Blackboard support team, providing a platform to review critical statistical data and performance metrics.
- Analyze user engagement, system usage, technical issues, and support requests to identify trends, challenges, and opportunities for system and support improvement.
- Foster a collaborative environment where insights, best practices, and innovative solutions are shared to improve the overall Blackboard user experience.
- Streamline support processes to ensure timely response and resolution of technical issues and queries.
- Use data-driven decision-making to proactively address user needs and preferences, enhancing support strategies.
- Developed a detailed monthly report tracking call volume and answer rates for 24/7 Blackboard support, as well as email and ticket volume to assess performance and trends.
- Created a comprehensive monthly reporting structure to ensure all key metrics are tracked, discussed, and addressed, driving continuous improvement in Blackboard support and service delivery.
Blackboard & Service Desk Updates and Questions
As the initiator and lead organizer, I established regular communication and meeting channels between Fordham University and its support desk team to foster collaboration and improve service responsiveness. I organized training sessions on Blackboard for the Service Desk, developed training materials, and scheduled monthly meetings to address technical challenges, share best practices, and ensure the university's unique needs were effectively integrated into support processes.
Educational Technologies Blogs
As the primary author of Fordham’s Educational Technologies blog, I create content to empower educators by providing practical strategies and innovative ideas for integrating technology into their classrooms, enhancing student engagement and improving learning outcomes. The blog promotes best practices by highlighting proven techniques and tools for effective teaching with technology, supporting faculty in staying current within a rapidly evolving digital landscape. Our posts foster a collaborative community, encouraging dialogue between faculty, technologists, and students through shared success stories, challenges, and lessons learned in educational technology. Additionally, we support professional growth by offering insights into emerging EdTech trends, helping educators develop skills to leverage new tools effectively.
By bridging theory and practice, the blogs demonstrateshow research-based strategies can be translated into practical classroom applications, making it an essential resource for creating dynamic, student-centered learning environments.
By bridging theory and practice, the blogs demonstrateshow research-based strategies can be translated into practical classroom applications, making it an essential resource for creating dynamic, student-centered learning environments.
EdTech Essentials (Mondays)
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Each week, we bring faculty the latest on EdTech events, workshops, project ideas, and tool tips—all designed to support teaching, research, and productivity. This series provides practical insights and resources to enhance day-to-day educational technology use.
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AI Ready (Wednesdays)
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This weekly blog explores the evolving world of Artificial Intelligence and Generative AI in education, fostering dialogue, experimentation, and research to enrich teaching, learning, and collaboration across disciplines. It offers guidance and inspiration for integrating AI thoughtfully and effectively into various academic contexts.
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Blackboard Mailbag (Thursdays)
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Your go-to resource for answering frequently asked questions and offering tips to enhance online teaching and course management in Blackboard. This year, we’ve expanded these posts to include best practices, feature spotlights, and seasonal guides to help faculty fully leverage Blackboard’s tools for an improved teaching experience.
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These blogs work together to promote best practices, support professional growth, foster collaboration, and bridge theory with practical application, helping educators at all levels create dynamic, student-centered learning environments.
Faculty EdTech Bootcamp
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I initiated, lead, and create the content for Fordham’s Faculty EdTech Bootcamp—a week of workshops I began organizing in January 2024, designed to help faculty leverage technology to enhance teaching, research, and student engagement. The bootcamps are offered three times a year, in August, January, and June.
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These sessions provide immediately applicable strategies to save time, boost productivity, and energize classes. The program aims to improve faculty proficiency in educational faculty proficiency in educational technology, introduce advanced research tools and methodologies, and foster collaboration across departments and disciplines. The Faculty EdTech Bootcamp cultivates a tech-savvy faculty body equipped to adapt to evolving educational paradigms and excel in a digital environment, making teaching and learning more effective and engaging.
Overview of Schedule
Full Schedule, Descriptions, and Agendas
EdTech Handout: support resources, about the team, and overview of techshops calendar for the semester
EdTech Inventory Checklist: Completing this inventory equips faculty with a comprehensive grasp of technology offered at Fordham for teaching and research along with providing links to workshops with additional resources to support faculty professional development on each topic.
Visit the Faculty EdTech Bootcamp website for more resources and recordings from the sessions.
Full Schedule, Descriptions, and Agendas
EdTech Handout: support resources, about the team, and overview of techshops calendar for the semester
EdTech Inventory Checklist: Completing this inventory equips faculty with a comprehensive grasp of technology offered at Fordham for teaching and research along with providing links to workshops with additional resources to support faculty professional development on each topic.
Visit the Faculty EdTech Bootcamp website for more resources and recordings from the sessions.
Faculty EdTech Handbook
The *Fordham Faculty EdTech Handbook*, created in May 2024, is a comprehensive resource I developed to guide faculty through essential policies, procedures, and tools for effective use of educational technology at Fordham University. This handbook offers clear information to support both teaching and administrative responsibilities, ensuring that faculty can integrate technology seamlessly into their academic work. It covers critical topics like accessibility, data security, Blackboard usage, and digital content management, providing a go-to reference for best practices.
As the initiator and primary content creator, I facilitate regular meetings with my team to keep the handbook updated throughout the year, incorporating new technologies and policy changes. This collaborative approach ensures that the handbook remains a relevant, up-to-date resource that supports faculty in enhancing their teaching, research productivity, and engagement with students through technology.
Topics include:
Accessibility, Blackboard, Data Classification and Protection, Faculty/adjuncts who retire, Google Suite and Microsoft Office 365 Online, Panopto Retention, Role-Based Email Accounts, Security, Software Installation in Teaching Labs, Software Requests and Software Support, Website Requests
As the initiator and primary content creator, I facilitate regular meetings with my team to keep the handbook updated throughout the year, incorporating new technologies and policy changes. This collaborative approach ensures that the handbook remains a relevant, up-to-date resource that supports faculty in enhancing their teaching, research productivity, and engagement with students through technology.
Topics include:
Accessibility, Blackboard, Data Classification and Protection, Faculty/adjuncts who retire, Google Suite and Microsoft Office 365 Online, Panopto Retention, Role-Based Email Accounts, Security, Software Installation in Teaching Labs, Software Requests and Software Support, Website Requests
Faculty Technology Day
As the lead organizer and main content creator for Fordham’s annual Faculty Technology Day, held each May at the Lincoln Center campus, roughly 200 faculty, administrators, and staff members routinely attend to explore innovative teaching and research strategies in a digital age. Planning begins in October, and the event features engaging workshops, keynote presentations, and collaborative discussions on the future of technology in education. Faculty Technology Day serves as a platform for knowledge sharing, encouraging the adoption of new technologies, and discussing emerging trends and challenges in educational technology. My responsibilities include organizing and facilitating planning meetings, creating event materials (such as posters, handouts, slides, and digital resources), arranging speakers, and maintaining the event’s website to ensure a seamless experience. Through these efforts, I aim to foster a culture of continuous improvement in teaching through technology.
Fordham Blackboard & Anthology Client Services
As the lead organizer and contributor, I established a structured framework for ongoing collaboration between Fordham University and Blackboard's 24/7 support team. This initiative aimed to improve the responsiveness and effectiveness of technical support for our community by addressing issues, challenges, and opportunities for optimization in a timely manner. I facilitate regular meetings to communicate support issues, ensure the 24/7 team was updated with necessary information for their knowledge base, provide constructive feedback on their services, and review phone audits and tickets to enhance the quality of support and the overall Blackboard user experience.
Fordham Faculty AI Interest Group
As part of the Fordham Faculty AI Interest Group that meets monthly, I play a key role in supporting faculty interested in exploring artificial intelligence in education. I created and maintain a dedicated website that provides up-to-date information, resources, and event details for faculty members. I also organize workshops and events that bring together educators to discuss AI’s impact on teaching, learning, and research. Additionally, I created the AI Ready blog, where I write regular posts that explore the evolving role of AI in education, share research, and provide practical insights for faculty to integrate AI tools effectively into their work.
In addition, I organize and facilitate events such as Swipe, Match, Learn: Faculty AI “Speed Dating”, the Faculty AI Exchange, and events with guest speakers like The Race to Regulate AI: Ethical Challenges in the Spaces and Places of Consent Provision with Dr. Florence M. Chee. These events provide a platform for educators to engage in discussions about AI’s impact on teaching, learning, and research.
In addition, I organize and facilitate events such as Swipe, Match, Learn: Faculty AI “Speed Dating”, the Faculty AI Exchange, and events with guest speakers like The Race to Regulate AI: Ethical Challenges in the Spaces and Places of Consent Provision with Dr. Florence M. Chee. These events provide a platform for educators to engage in discussions about AI’s impact on teaching, learning, and research.
Fordham Institute for Women and Girls
As a board member of the Fordham Institute for Women and Girls for over ten years, I actively contribute to promoting gender equality by addressing discrimination against women and girls through interdisciplinary education, research, and practice. My role includes organizing conferences, managing the institute's website, and advising the social media team to enhance outreach and engagement. I presented a session titled Technology Innovations in Healthcare at our annual Fall conference in 2023, Closing the Digital Divide, and was interviewed for a newsletter article on the topic, focusing on the intersection of technology and gender equity in healthcare access and innovation.Through these efforts, I help foster informed discussions and drive initiatives that support the empowerment of women and girls.
Instructional Design Collaborative
The Fordham Instructional Design Collaborative is a platform for instructional designers across the university to share their ongoing projects, workflows, and effective tools for enhancing teaching and learning. It fosters a community of practice focused on improving educational experiences through innovative strategies and technology. The Collaborative offers a space for collaboration, providing resources and professional development opportunities that support the integration of instructional design best practices.
I created and organize regular monthly meetings, where members come together to:
- Share what they’re working on
- Exchange workflows that have been helpful
- Discuss tools that have enhanced their processes
- Explore resources and professional development opportunities
These meetings serve as a valuable opportunity to collaborate, gain insights, and support each other’s work in the ever-evolving field of instructional design.
I created and organize regular monthly meetings, where members come together to:
- Share what they’re working on
- Exchange workflows that have been helpful
- Discuss tools that have enhanced their processes
- Explore resources and professional development opportunities
These meetings serve as a valuable opportunity to collaborate, gain insights, and support each other’s work in the ever-evolving field of instructional design.
New Faculty Technology Orientation
The Faculty Technology Orientation is an event designed for all new and returning faculty at the start of the academic year. It provides an opportunity to learn about IT services and developments that support teaching and research. IT staff present an overview of available resources, while faculty have the chance to meet new colleagues and discuss their expectations of technology services with the IT team. A light breakfast and lunch are provided.
As the lead organizer and main content creator for this event, my role focuses on ensuring faculty are equipped with the information they need regarding IT services, and that the orientation runs smoothly. My goals include:
- Providing comprehensive information about IT services to new faculty
- Implementing strategies such as creating detailed handouts and online resources to help faculty better retain key technology concepts
- Developing marketing and communication strategies to raise awareness of the event and ensure broad participation across departments
As the lead organizer and main content creator for this event, my role focuses on ensuring faculty are equipped with the information they need regarding IT services, and that the orientation runs smoothly. My goals include:
- Providing comprehensive information about IT services to new faculty
- Implementing strategies such as creating detailed handouts and online resources to help faculty better retain key technology concepts
- Developing marketing and communication strategies to raise awareness of the event and ensure broad participation across departments
Project E-Nable
The E-Nable project at Fordham began after a presentation I gave to the IT staff at one of our monthly IT CIO meetings on my talk on Technology Innovations in Healthcare at the Fordham Institute For Women and Girls conference on Closing the Digital Divide in November 2023. One of the technologies I highlighted was the potential of 3D printing to create low-cost prosthetics. Following the presentation, there was significant interest by our CIO in participating in the E-Nable initiative, recognizing it as an opportunity to leverage Fordham’s resources for social good. This led to a series of discussions and the organization of regular meetings with the LITE team, who were eager to begin printing prototypes for prosthetic devices.
The E-Nable project is an inspiring initiative that uses 3D printing technology to create low-cost prosthetic upper limbs for children and adults in need. Traditional prosthetic devices are often prohibitively expensive, especially for children who quickly outgrow them. E-Nable offers a sustainable solution by providing free, functional prosthetics, helping to overcome the high costs that can average $80,000 per limb for a child, which is a significant burden for underserved communities with little access to medical care.
E-Nable is a global online community of volunteers known as "Digital Humanitarians," who use 3D printing technology to collaborate and share open-source designs to produce prosthetic hands and arms. With volunteers in over 100 countries, the project has already helped countless individuals, improving mobility and quality of life.
The E-Nable project closely aligns with Fordham’s Jesuit mission, which emphasizes social justice, compassion, and service to the greater good and promoting the dignity of all individuals. This project exemplifies Fordham's dedication to helping those in underserved communities, particularly those with limited access to medical care. Through this project, the university not only advances technological innovation but also makes a tangible difference in the lives of those in need, embodying the Jesuit call to contribute to a more just and compassionate world.
The E-Nable project is an inspiring initiative that uses 3D printing technology to create low-cost prosthetic upper limbs for children and adults in need. Traditional prosthetic devices are often prohibitively expensive, especially for children who quickly outgrow them. E-Nable offers a sustainable solution by providing free, functional prosthetics, helping to overcome the high costs that can average $80,000 per limb for a child, which is a significant burden for underserved communities with little access to medical care.
E-Nable is a global online community of volunteers known as "Digital Humanitarians," who use 3D printing technology to collaborate and share open-source designs to produce prosthetic hands and arms. With volunteers in over 100 countries, the project has already helped countless individuals, improving mobility and quality of life.
The E-Nable project closely aligns with Fordham’s Jesuit mission, which emphasizes social justice, compassion, and service to the greater good and promoting the dignity of all individuals. This project exemplifies Fordham's dedication to helping those in underserved communities, particularly those with limited access to medical care. Through this project, the university not only advances technological innovation but also makes a tangible difference in the lives of those in need, embodying the Jesuit call to contribute to a more just and compassionate world.
School and Department IT Liaison
As part of our department's outreach to faculty, I worked closely with several academic schools and departments, including the Graduate School of Education , the Graduate School of Social Work, and the Real Estate Institute, to strengthen faculty engagement and collaboration. Each department has a dedicated IT technology liaison who serves as a point of contact for consultations, addressing technological concerns, and identifying opportunities to enhance research, teaching, and learning.
I fostered meaningful relationships with faculty to support their professional development and advance institutional goals, while also implementing tailored communication strategies to effectively convey the value of institutional resources and opportunities.
Additionally, I created, facilitated, and developed resources for workshops and events to support faculty in integrating technology into their teaching and research. I also organize and oversee initiatives such as the Real Estate Institute's transition to VoiceThread for online programs, ensuring a smooth integration of new technology.
I fostered meaningful relationships with faculty to support their professional development and advance institutional goals, while also implementing tailored communication strategies to effectively convey the value of institutional resources and opportunities.
Additionally, I created, facilitated, and developed resources for workshops and events to support faculty in integrating technology into their teaching and research. I also organize and oversee initiatives such as the Real Estate Institute's transition to VoiceThread for online programs, ensuring a smooth integration of new technology.
Teaching, Technology, and Learning Collaborative
The Teaching, Technology, and Learning Collaborative (TTLC) at Fordham is focused on enhancing teaching and learning through the integration of technology into educational practices. This group, composed of faculty and administrators, works together to coordinate workshop communications, share valuable resources, and foster collaboration among educators. The collaborative explores and implements innovative technology solutions aimed at improving the teaching and learning experience at Fordham.
As part of the TTLC, I contribute to various initiatives aimed at strengthening faculty engagement and promoting technological advancements in teaching. I coordinate communication strategies to ensure faculty are aware of available resources and opportunities for professional development. I also contribute to discussions around the use of AI tools in education, addressing faculty concerns, and developing resources to support their use in teaching and research. Additionally, I am involved in coordinating the creation of a website to share TTLC events and resources.
As part of the TTLC, I contribute to various initiatives aimed at strengthening faculty engagement and promoting technological advancements in teaching. I coordinate communication strategies to ensure faculty are aware of available resources and opportunities for professional development. I also contribute to discussions around the use of AI tools in education, addressing faculty concerns, and developing resources to support their use in teaching and research. Additionally, I am involved in coordinating the creation of a website to share TTLC events and resources.
Workshops
I develop a multitude of hands-on workshops to equip Fordham faculty with essential teaching technology skills, offered both in person and online. These sessions, ranging from introductory to advanced, cover key areas like course setup, assessment design, working with audio and video, and exploring emerging tools. Each workshop is designed to improve instructional quality, actively engage faculty, and build their confidence in using educational technology to create more effective and inclusive learning environments.
Each workshop begins with a thorough planning process, where I create a detailed agenda tailored to participants' specific needs to ensure relevant topics are fully covered. I provide comprehensive resources, including slides, handouts, and online materials, to support continued learning and application after the session.
Visit the following links for more information about the different workshops I create and facilitate:
Faculty EdTech Bootcamp
Fall Techshop Schedule
Full Workshop List
Each workshop begins with a thorough planning process, where I create a detailed agenda tailored to participants' specific needs to ensure relevant topics are fully covered. I provide comprehensive resources, including slides, handouts, and online materials, to support continued learning and application after the session.
Visit the following links for more information about the different workshops I create and facilitate:
Faculty EdTech Bootcamp
Fall Techshop Schedule
Full Workshop List